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- Troubleshooting and repair of software and hardware issues
- Virus removal and remediation
- Installation of campus-licensed software, including Microsoft Office, Adobe Creative Cloud, and campus security applications
- Basic printer and copier support
- Networking support, including jack activation and troubleshooting connectivity issues
- Installation of hardware upgrades
- New equipment purchase consulting
- New computer setup
- Email domain management, including the creation of new departmental addresses
- Technology equipment recycling through UW SWAP